Saturday, May 23, 2009

Five Guys Burgers and Fries, Glendale, Wisconsin

Five Guys Burgers and Fries
Bayshore Shopping Center
5650 N. Port Washington Rd.
Glendale, WI 53217
(414) 962-3560
Fax (414) 962-3565

"Oh my God!"  The voice I heard was mine as I took my
first bite of a "regular" Five Guys hamburger that I had
adorned simply with lettuce, tomato, grilled onions,
mustard and ketchup.  I swear, I have never tasted a
juicier, more flavorable hamburger in my life, outside of
one I made myself.  And that is saying something because
I am a burger guy, on a perpetual quest for a better burger.

Now, let me reiterate, I have had many juicy, flavorable 
burgers off my grill made from fresh ground beef I had 
formed with my own hands.  That is the unexpected but
delightful sensation I got when I bit into my first Five
Guys burger.  And I specify "my first" because I went
back to the newly opened restaurant #150  three more
times in the next seven days.  

The Five Guys Burgers and Fries restaurant is a 
decidedly stripped down affair.   They only sell burgers
and fries, a kosher style hot dog (with or without bacon)
and, for for blasphemers, something called a Veggie or
Grilled Cheese sandwich.  And the burgers only come
in two sizes: a double patty, half pound "regular" or
quarter pound "little."  Likewise, the fries come in large
"regular" or a ridiculous "large."  For beverages, they
have regular ($1.99) and large ($2.19) Coca-Cola soft drinks
and bottled water ($1.99).  That's it.  No shakes; no pies.

During my first rodeo, I ordered the regular hamburger
($4.99) and a large fry ($4.99).  At Five Guys, whether
you are dining in or taking out, your sandwich comes
wrapped in aluminum foil, your fries come in a styrofoam
cup and everything is served to you in a plain paper bag.  
That's it.  No tray, no utensils, no nothing. 

If you get your orders to go, as I did all four times,
you find the good people behind the checkerboard 
counter are very bad at measuring their french fries.
Every time I have been my french fry cup has runneth
over filling the bag with excess fries.  The fries are
hand cut and cooked with their skins in peanut oil.
The fries also come regular and cajun style.  On 
my third trip I order cajun style and that will be 
my style of choice going forward.

I was so stuffed from consuming a regular ham-
burger and a large fry that the next time I ordered
two little hamburgers ($3.59 ea.) with all the "red" 
condiments, which includes everything except relish,
green peppers, A-1 sauce, Bar-B-Q Sauce and Hot Sauce
and a regular fry ($2.59).  The little burgers were tasty 
and less of a carbo-load but the reglular burger was much
more satisfying.

On my third visit I ordered what will become my
standard order: a Bacon Cheeseburger ($6.29) with a
regular Cajun Style Fry ($2.59).   In addition to the "red"
condiments, I added green peppers and jalapeno
peppers.  Oh, baby!  We are definitely into "so good
you'll slap your mama" territory here!  

Which brings me to my fourth and last visit.  I
ordered what will become my usual, received
my greasy bag of goodies and absconded to my
own abode.  There I opened the greasy bag, 
poured out the abundant Cajun Fries on a
paper plate, unwrapped my aluminum foil
wrapped burger, and sank my teeth into  -
can you imagine my surprise?  - a mouthful of
vegetables.

I opened the twin buns and there was no meat
inside.  How in the world could Five Guys Burgers
not put any fresh cooked ground beef patties
between my buns when, for all intents and purposes,
that is all they sell?  I was so outdone, I could not 
even spit.

I had to get redressed (yes, I chose to eat my burger
in my underwear) and drive back across town to the
Glendale location.  I asked for the manager, showed
him the content (or lack thereof) between my buns
and I received  - the burger I ordered in the first 
place.  No apology.  No "here's a little something for
your trouble."  No nothing.

Admittedly, I am not as in love with the Five Guys
as I used to be.

So good you'll slap your mama!
It made my mouth happy!
Aiight!
Better than dirt.



Service: Friendly and courteous
Comfortable for black people?:  Yes
Recommend to your black and white friends: Yes
Recommend to just your black friends: N/A
Recommend to just your white friends: N/A 


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